Nov 23 2011
This is an addendum to my lengthy review of the Square and Intuit GoPayment credit card processing apps. I have now used both apps and card readers under a heavy-use and, as it turns out, a poor-signal scenario. I processed over a hundred credit card sales on my phone at the NCTE annual convention last weekend, and here are the results.
In short: Intuit won, because Square choked on a weak signal.
I started out with Square, and the first two transactions worked fine, although they were a little slow because the exhibit hall was IN A BASEMENT (what were they thinking???). I had 1-2 bars of cell, and most of the time no 3G. So anyway, on the third transaction, the Square app froze at the receipt screen (wouldn’t allow any text input), and I had to cancel out the sale and do it on Intuit’s app. This happened again on the next transaction, and that was it for Square. In better signal conditions I expect Square works fine, but not in a basement. Intuit kept working like a champ, so Intuit got all my business last weekend.
Plus, as I mentioned, Intuit lets you set up item prices, so it does the math for you and generates an itemized receipt.
Happy Thanksgiving, everyone!